As a company operating in such a diverse region, diversity is the essence of how we build our teams, cultivate our leaders and nurture each and every one of our employees. We are a company that welcomes all, allows each to be their full and authentic self and values every unique voice.
Every member of the team contributes to the company as a whole and we invest as much time in our team as we do our clients.
A dynamic culture is central to life at Commission Factory. Alongside our professional development initiatives and opportunities, we like to make sure the working environment is also great with an endless supply of caffeine, snacks and booze. Our social committee meet regularly to ensure there is a constant flow of activities and rewards for our hardworking teams with regular social events.
Whilst we play hard we also work hard too. Our beginnings was a simple affiliate network that enabled online retailers to increase their reach and sales through affiliate marketers. Many years on we have become an integral part of the marketing ecosystem in APAC and we're driven to continually improve the results of our clients, meet new challenges head on and aspire to be the world's best affiliate and performance network.
I've worked at Commission Factory for almost 4 years now. I started out as Publisher Developer where I was given the opportunity to build the base of the department and put strategies into place before I then was offered a role as Client Services Team Leader.
I love working at CF for numerous reasons, one of those is that there is no hierarchy. If someone has an idea, no matter if Account Executive, Account Manager or Team Leader, it is being listened to and if agreed upon, implemented. It is a very collaborative environment. The company culture is second to none and we like to refer to the team as CF family. We like to celebrate work anniversaries, birthdays and successes and there is never a shortage of cake!
Having started at Commission Factory as a "fresh out of university" graduate in the Publisher Executive role, I quickly took to the company and culture that Commission Factory has to offer. Since then, I've become the primary Publisher Manager for key publishers on the network and have been with Commission Factory for over three years. The company has supported my growth, not only professionally but also personally, and has always been a workplace that nurtures and invests in its staff.
The company and industry constantly throw new and exciting challenges at you, but what makes Commission Factory so great is the people you work with. The entire team has always been incredibly supportive and great fun to be around (aside from when Mario Kart competitions get too competitive!) and really highlights one of the best parts about Commission Factory is the people you work with.
I have worked at Commission Factory for over 5 years now, having started as an Account Executive and with very limited prior industry experience. Since starting at CF, the senior management team have nurtured my career within the business like no other company I have ever worked for. After 5 years and several role upgrades, I now sit as part of this same senior leadership team and feel extremely blessed to be able to assist in offering the same opportunity to all CF staff.
There are so many things I love about working at CF. The generous remuneration, the progression pathways, the office environment (hello free coffee, snacks, beer and Mario Kart), the exceptional value of the technology itself and so much more. But what I have always valued the most about working at CF is their management culture. At CF the ethos is Freedom and Responsibility. Every employee knows and is supported in their role, but has the freedom and autonomy to achieve and think creatively within it.
I cannot recommend Commission Factory enough to anyone considering moving to Australia's most rewarding and enjoyable business.
Purpose of position We are looking for a high-calibre individual that will excel in developing relationships with digital agencies to deliver increased new business activity and ultimately GP from SME and brand clients. Working within the Commercial Department, this role offers the successful candidate the opportunity of joining a dynamic and energetic sales team. The individual must be able to liaise with the Head of Commercial to implement a clear strategy for working at a deeper level with digital agencies and outsourced program managers, ensuring the company meets revenue and profit objectives through targeted prospecting of medium to large accounts. The Agency Lead will be responsible for developing new business primarily through building professional direct relationships with key agency contacts, in-person, over the phone and via the attendance and assistance of organising events. Working within the Commercial Team the task is to ensure that the vision of the company is met and the direction of Commission Factory’s previous success is accelerated. The successful candidate will be a proven self-starter with energy and motivation to find, develop and close sales leads. This is a great new opportunity to drive forward the volume of agency business via the Commercial department and contribute to the overall success of Commission Factory. Key Tasks & Accountabilities • Lead the rapid expansion of Commission Factory’s partner network by identifying, engaging, signing and onboarding new agency partners to Commission Factory. • Maximize new referrals and GP contribution from Agency Partners by: - Cultivating personal relationships with key stakeholders within partner organizations (specifically partner managers, sales, account managers, executives/management); b. Educating partners about Commission Factory’s key features, functionalities, value propositions and key differentiators; - Developing insights into partner goals, projects, processes and requirements and matching these with Commission Factory’s products, services and capabilities; - Working with cross-functional teams internal to Commission Factory to ensure the success of shared clients and the satisfaction of Agency Partners; - Identifying and creating opportunities to deliver value to partners such as referrals, introductions, marketing collaborations and knowledge sharing. • Represent Commission Factory at high-profile industry, partners’ and other client-facing events and conferences, by presenting on industry topics, sharing partner success stories and educating audiences on the Commission Factory platform. • Continually work to identify and create collaborative marketing opportunities with partners that increase awareness, distribute our brand and generate new sales opportunities for Commission Factory. Collaborate with Commission Factory’s Marketing team to ensure the successful execution of these opportunities as needed. • Organize and structure the execution of your duties within the OKR performance management framework and provide regular updates to Commission Factory’s Executive and Management teams as needed. • Suggest and develop new rate card deals to the Head of Commercial and Finance in order to increase new business • Ensure the department is aware of all rate cards and rebate deals so that the Agency Partner receives a consistent message from the network • Monitor and report on market and competitor activities and provide relevant reports and information to the team. • Pursue personal development of skills and knowledge necessary for the effective performance of the role. While the above is a guide to the general expectations of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate marketplace. 1 Month Success • Master the art of a strong Commission Factory demo call • Gain a deep understanding of the Commission Factory product • Begin identifying new potential Agency Partnership opportunities • Onboard your first Commission Factory Agency Partners 6 Month Success • Have a regular cadence set up with your Agency Partners • Be regularly onboarding new Agency Partners • Identify advertiser referral opportunities from your Agency Partners • Identify co-marketing opportunities with Agency Partners • Provide ongoing enablement and training to Agency Partner teams • Assist with coordination of Agency Partner related events, webinars, and other co-marketing activities • Actively source opportunities for Commission Factory feature in Agency Partner-organized initiatives 12 Month Success • Continue to grow the Agency Partner referral engine • Work closely with GTM teams for Agency Partner enablement around new integration and product releases • Grow overall awareness of the Commission Factory product through the Agency Partner Network Skills and Experience • 3+ years in affiliate or partnership management within eCommerce technology, digital marketing or development agency ecosystem. • A proven track record of meeting and exceeding KPIs. • Excellent written and verbal communication skills. • Ability to prioritize competing projects and outstanding organizational skills. • Willingness to travel up to 15% of the time. • Experience with Hubspot is a plus. Please note that this job description is an indicator of your personal career development. It is not legally binding and can differ slightly regarding the specific team, industry, or vertical requirements
Full Time | Kuala Lumpur, Malaysia
Duties and responsibilities A regional expert to manage and grow local publisher relationships in SEA and be responsible for their optimisation, support and success on the network. An experienced digital marketer who can support the company’s continued expansion and publisher immersion into the Southeast Asian market. This role will provide a forward-facing contact to help sell the company’s proposition to new publishers working within SEA. This role seeks to prospect, recruit, and activate new publishers to Commission Factory and help educate publishers in the region on affiliate marketing. We are looking to provide our advertisers with publisher partnerships that can drive traffic from specific countries throughout Southeast Asia and ultimately drive additional override to the network. Strong communicator who can effectively and efficiently provide publisher support as well as admin support to other members of the Publisher Development team. Key Tasks & Accountabilities This role will be part of the Publisher Development Team, key tasks include: • Manage and grow local publisher relationships in Southeast Asia • Research new publisher opportunities, create monthly target lists, and review new publisher pipeline weekly • Proactively recruit local affiliates to the network and identify key partners in each geo location • Activate and incubate newly joined publishers and assist them with their digital marketing strategy to promote our clients • Provide ongoing management duties to recruited publishers, and be their day to day point of contact • Assist Client Services team in recruiting local publishers to relevant programs • Negotiate placement opportunities for our relevant clients on local publisher sites • Perform compliance monitoring on new and existing publishers • Communicate publisher models and landscape in your local markets to Client Services teams • Stay updated on local industry trends and developments to identify opportunities and relay any learnings to CF HQ in Sydney • Provide support and assistance to new and existing affiliates via the Commission Factory support e-mail address, Hubspot, and phone calls • Periodic travel to attend and represent Commission Factory at industry events hosted throughout Asia Whilst the above is a guide to general expectation of the role, we expect this position may evolve over time and be refined for the changing affiliate marketing landscape and changes to the goals of Commission Factory.
Overview A foundational team member to help maintain a standard of compliance across the network and vet for high quality publishers that we choose to partner with. Strong communicator who can effectively and efficiently provide publisher support as well as admin support to the rest of the Publisher Development team. Key Tasks • Vet and process new network applications and monitor websites used/listed as traffic sources • Report internally on new quality publishers signing up to the network • Work closely with Publisher Managers and assist with the affiliates they are managing • Directly manage and grow smaller local publishers who have potential to perform well • Source and share new publisher opportunities with the Client Services Team • Identify and match advertisers with current and new content publishers and influencers who would be relevant and value adding to our clients • Maintain and build a robust list of vertical specific affiliates • Have a deep understanding of the Commission Factory dashboard and be able to teach partners how to navigate efficiently • Perform compliance monitoring on new and existing publishers • Help monitor publisher brand bidding activity and ensure all activity is approved by our advertisers • Activate and incubate new quality publishers who have signed up to the network • Work closely with the Publisher Partnerships Manager to align activation strategies and prevent any duplication of work, as well as escalate any new publishers with potential to be a tier 1 • Help ensure Client Services are kept updated on any changes to the publisher landscape and changing publisher models • Assist Account Managers with any network migrations • Stay informed on industry trends and developments and communicate learnings to other members of the team • Provide assistance to new and existing affiliates via the Commission Factory support e-mail address, Hubspot, and phone calls • Coordinate and create effective workflows between other Publisher Execs Skills and expertise • Minimum of 2 years affiliate or similar digital channel experience • An understanding of the broader digital landscape • Organized and efficient worker • Great verbal and written communication skills • Confident people person • Self motivated
Overview We are looking for a dynamic individual who is either a recent entry to or looking to start their sales career. Reporting to the Commercial Director, we are seeking a highly confident and motivated sales professional to sit within our Commercial team to drive awareness, consideration, and adoption of Commission Factory to prospective clients. Key Tasks • Meeting performance KPIs and sales targets • Responding, engaging and qualifying inbound and outbound leads • High amounts of email, social and telephone prospecting • Capturing prospecting data with a high degree of accuracy • Schedule appointments and product demos for Senior Business Development Managers • Working in collaboration with a range of departments including Sales Operations and Marketing • Proficient use of Hubspot and Salesforce CRM and Sales Engagement Software • Develop a deep understanding of the Commission Factory products, services and messaging • Work within, and develop efficiencies within current sales processes • Coach new members of the team on our processes • Work with mentors to set goals for yourself and start promotion process Skills and expertise • Proven ability to make strong personal connections and overcome rejection to achieve results • Ability to flex your communication style to achieve positive outcomes for all stakeholders • Willingness and desire to work in a fast-paced and high growth environment • Highly organised and able to adapt to changing priorities • Self-motivated, ambitious and initiative-taking with a strong entrepreneurial flair • Strong communication skills (both verbal and written) • Excellent computer literacy including all MS Office applications • Minimum of 6 months sales experience preferred but not necessary- we are looking for the right person • Proficient use of HubSpot or experience with a similar CRM program • Position would suit a recent graduate looking to start or grow their mar-tech career
Full Time | Kuala Lumpur, Malaysia
Overview A regional expert to manage and grow local publisher relationships in SEA and be responsible for their optimisation, support and success on the network. An experienced digital marketer who can support the company’s continued expansion and publisher immersion into the Southeast Asian market. Key Tasks • Manage and grow local publisher relationships in Southeast Asia • Research new publisher opportunities, create monthly target lists, and review new publisher pipeline weekly • Proactively recruit local affiliates to the network and identify key partners in each geo location • Track and report on new publisher activations and revenue generated from recruited publishers • Activate and incubate newly joined publishers and assist them with their digital marketing strategy to promote our clients • Provide ongoing management duties to recruited publishers, and be their day to day point of contact • Assist Client Services team in recruiting local publishers to relevant programs • Negotiate placement opportunities for our relevant clients on local publisher sites • Perform compliance monitoring on new and existing publishers • Communicate publisher models and landscape in your local markets to Client Services teams • Stay updated on local industry trends and developments to identify opportunities and relay any learnings to CF HQ in Sydney • Provide support and assistance to new and existing affiliates via the Commission Factory support e-mail address, Hubspot, and phone calls • Periodic travel to attend and represent Commission Factory at industry events hosted throughout Asia Skills and expertise • Minimum of 2 years affiliate or similar digital channel experience • An understanding of the broader digital landscape • Business development background or soft sales skills • Great verbal and written communication skills • Confident people person • Self motivated - will be working in a shared office (when we restrictions allow) but managed remotely