As an affiliate, are there any fees for joining?
No, as an affiliate we don't charge any fees to promote advertisers. Our revenue is paid by the advertiser based on your activity.
After signing up, how will I know what to do?
Getting started is easy, once you login for the first time you will see instructions on your dashboard on how to get started and what to do next.
I don't have a website, can I still earn commissions?
Yes, there are so many ways that you can promote merchants. For example some affiliates use their social media accounts, email signatures, Tumblr accounts and more instead of a website.
Can I view stats, messages etc in my account?
Yes, you will have access to a dashboard that gives you full transparency and reporting. You can also update your settings, message advertisers, access new promotional material, view commission payments, apply to new advertisers and more.
What commissions do advertisers pay on the network?
Primarily Commission Factory is a retail focused network, therefore most are paying a % commission per sale (CPS). The average commission is between 8% and 10% of the sale value.
Validated commissions are paid weekly by PayPal, Australian Bank Deposit, or International Bank Deposit. More payment methods are being added soon.
How will I know what commissions are due?
In your reporting dashboard you will see a full breakdown of commissions tracked and if they have been paid.
What types of advertisers do you have?
We have advertisers in just about every retail vertical, it is highly likely we will have someone for you to promote. We launch between 2 - 10 new advertisers every week.
How will I promote, what tools are available?
We supply a huge arsenal of tools for you to use in your promotion, including links, banners, widgets, email templates, videos, coupons, product feeds, and more.
What are the fees involved with using Commission Factory?
A fee schedule tailored to your needs, budget and service level will be presented during discussion with our sales team. Commission Factory is primarily remunerated on a commission basis like our affiliates.
Do you cater for my business size?
We cater for large international companies as well a small business. Commission Factory powers some of the largest affiliate marketing campaigns in the world, but also some of the most niche.
Who determines the commission rate I pay affiliates?
You set the commission rates as part of your program settings in your account.
Can it set different commission rates for different categories, brands, affiliates etc?
Yes, different commission rates can be set based on a range of criteria, including product category, product brand, affiliate performance, and more.
What happens if a product is returned or cancelled, do I still pay commission?
No, commissions are held for 30 days before payment, this is known as a "validation" period. As part of your program management dashboard you will be able to reconcile and void out any commissions not payable.
What creatives will I need to supply publishers?
Recommended creatives will vary from program to program, however a range of display banners is mandatory. If you store has more than 10 products you are also required to supply a product data feed, much like what you would supply Google products with.
Setup consists of 3 stages, 1. account & campaign settings, 2. conversion script integration and 3. creative upload.
It depends on your access to resources and any reliance of third parties you may have. Program setup is self-paced, some advertisers will be setup in a few hours others take longer.
Yes, your account manager will guide you through the process. Before the program launches they will also check your entire program and recommend optimisations to help your program garner affiliate attention.
How much time will be need in managing the program?
Initially with no previous affiliate activity, expect to allocate 8 hours per week increasing as the program and channel grows.
What kinds of tasks will need to be managed?
What tasks does Commission Factory manage as a network?
Can you manage the program for me?
To ensure no conflict of interest and to remain transparent we do not manage programs. However we can introduce to outsourced program managers (OPM's) and agencies that can. Allowing a network to manage your program is not advised.
I am new to affiliate marketing, how much support will be given?
Commission Factory takes a collaborative approach to helping our advertisers. While we can't manage your program on a daily basis our account managers will support, advise and coach you to best practice. Additionally Commission Factory has a regularly updated documentation area that covers best practice on every facet of managing an affiliate program.
Will I be able to monitor where the affiliate publishers are promoting?
From within your program management area you will be able to see a full range of reporting in which you can track promotions and monitor affiliate activity.
Affiliates / Publishers
Are you able to give me some examples of affiliate publishers?
Yes, our sales team will be able to provide examples specific to your vertical and types of affiliate publishers you want to engage.
Can I invite new affiliate publishers to my program?
Sure, every account has the feature to send external invites to your program. Invites are co-branded and include a trackable sign up link. This allows you to monitor if they have infact signed up.
What fees are there for agency accounts?
We don't charge fees to agencies to hold an agency account on the network. For commissions payable, we can either bill you or bill the client directly.
Is there a central dashboard so I can manage my clients?
Yes, our unique agency accounts allow for complete control, oversight and effective management of multiple affiliate programs all from the one area, along with simplified setup any time you wish to add another program.
Will I still remain in control of my client's brand?
Remain confident that with the Commission Factory platform you are in full control of your clients' brands and which affiliates you work with.
What support will be available?
No matter what your level of experience with the affiliate channel is, we are here to help. Every agency has a dedicated network representative that can guide, advise and support you with increasing performance and using the network effectively.